Terms of Service

You retain all copyright in your work. You retain all moral rights, including the right to be credited as its author and the right to object to its distortion. You retain every commercial right: to publish, sell, license, adapt, or profit from your work in any medium, without owing LoreVault anything and without asking our permission. Using LoreVault does not make your work any less exclusively yours than it was before you uploaded it.

By putting content into LoreVault, you grant us one narrow, non-exclusive licence: to store, process, and display that content back to you, strictly so the service can function. In practice that means saving your documents, sending their text to be read (see the Privacy Policy), organizing what's found into cards, and rendering your vault when you open it. That is the entire scope.

This licence does not include the right to:

• Publish, post, or display your content to anyone other than you.
• Sublicense it, sell it, rent it, or transfer it to a third party for their own use.
• Use it in marketing, examples, screenshots, or demonstrations.
• Train, fine-tune, or evaluate any machine-learning model on it — ours or anyone else's.
• Create derivative works of it for our own purposes.

The licence exists only for as long as the content does. Delete a document, delete a vault, or delete your account, and our licence to that content terminates automatically along with it — there is no surviving right for us to keep using something you've removed. The licence also does not extend past what the service needs: it is not a licence to do anything with your work beyond showing it back to you.

You are responsible for having the rights to what you upload. Uploading someone else's copyrighted work without permission is a violation of these terms (see Acceptable use).

Concretely, across every part of the product:

• Reading your documents. When LoreVault reads a document, every character, location, event, lore rule, and item it files comes from your text. Each one is stored with the passage it was drawn from, so you can check it against your own words. Nothing is added that your document didn't contain.
• Ask your vault. Answers are drawn from your documents, with the passages cited. When your vault doesn't contain the answer, LoreVault tells you that instead of guessing — it will not invent a plausible-sounding detail to fill the gap.
• The writing room. The page never suggests, autocompletes, continues, or rewrites your prose. The only thing it does while you type is underline names that already exist in your vault, so you can see when you're touching established canon. Every word saved is a word you typed.
• Corrections are final. When you edit a card, your version becomes the record. LoreVault does not overwrite your corrections with its own reading on a later pass.

Organizing your words is not the same as writing them, and we treat that line as the product's core obligation rather than a preference we might revisit.

You must be at least 13 years old to create a LoreVault account. If you are under 18, you need permission from a parent or guardian to use the service, and they should read these terms and our Privacy Policy with you.

If we learn that an account belongs to someone under 13, we will delete it and its contents. A parent or guardian who believes their child under 13 has created an account can email us and we will remove it.

You're responsible for keeping your login credentials secure and for activity that happens under your account. Choose a password you don't use elsewhere.

• One person, one account. Accounts are for individual creators — please don't share a login with other people, and don't use one account to serve multiple users.
• Don't share your credentials with anyone, including people offering to help with your account.
• Tell us promptly at the contact below if you believe someone else has access to your account.
• Keep your email address current. It's how we reach you about confirmation, password resets, and any notice these terms require.

We are not liable for loss caused by someone else using your credentials, where that access did not result from a failure on our side.

Don't use LoreVault to do any of the following.

Content you don't have the right to use

• Upload work you don't own or have permission to use, including other people's copyrighted writing.
• Upload content that is illegal, or that depicts the sexual abuse or exploitation of minors.
• Upload other people's personal information without a lawful basis for doing so.

Working around the service's limits

• Circumvent, or attempt to circumvent, plan limits, daily reading quotas, or Pro-only feature gating — including by creating multiple accounts to get more free capacity.
• Use automated tools to scrape, crawl, bulk-download, or systematically extract data from LoreVault.
• Script or automate uploads to consume reading capacity beyond normal personal use.
• Resell, rebrand, or provide LoreVault to others as if it were your own service.

Interfering with the service or other people

• Attempt to access another user's account, vault, documents, or cards.
• Probe, scan, or test the security of the service, or try to defeat authentication or access controls.
• Reverse engineer, decompile, or attempt to derive the source of the service, except where law expressly permits it.
• Deliberately overwhelm or degrade the reading service, the database, or the site — including through volume, malformed input, or repeated failing requests.
• Introduce malware, or use the service to distribute it.

If your usage is unintentionally causing problems — a runaway script, an unusually large batch — we'd rather hear from you than act first. Email us.

What each plan includes

The Free plan includes 1 project and up to 5 documents in total (uploaded or written in LoreVault), all five card types, 1 consistency check, 5 Ask your vault questions, the writing room, global search, and up to 10 documents read per day.

The Pro plan is $12 per month and adds unlimited projects, unlimited documents, unlimited consistency checks, unlimited Ask your vault questions, exporting a whole vault as a single document, and a higher daily reading limit of 50 documents per day.

Daily reading limits exist to keep the service responsive and to prevent abuse. They reset each day.

Billing cycle and renewal

• Pro is billed monthly in advance through Stripe. Your billing date is the day you subscribed.
• Subscriptions renew automatically each month until you cancel. By subscribing you authorise these recurring charges.
• All payments are handled on Stripe's hosted checkout. LoreVault never receives or stores your card number — see the Privacy Policy.
• Prices are in US dollars and exclude any tax that may apply where you live.

If a payment fails

Stripe will retry a failed payment on its own schedule and may email you about it. While your subscription is not in good standing, your account returns to Free plan limits, and your billing page shows the payment as past due. Nothing is deleted during this period. Pro access restores automatically once a payment succeeds — you don't need to resubscribe. If the subscription is ultimately cancelled for non-payment, your account simply continues on the Free plan.

Cancelling

You can cancel anytime from the billing page in your account, which opens Stripe's billing portal. Cancellation takes effect at the end of the period you've already paid for — you keep full Pro access until then, and you are not charged again.

What happens to your vault when Pro ends

Every project, document, character, location, event, lore entry, and item you already have stays exactly as it was, and remains fully viewable and editable — including content beyond what the Free plan would normally allow. Concretely:

• Existing content is untouched. If you built 12 projects and 300 documents on Pro, all of it is still there and still readable and editable on Free.
• Free limits apply only to adding new things. While you're over the Free limits, creating a new project or adding a new document is blocked until you're back under them or you resubscribe. Existing content is never deleted to make you fit.
• Pro-only features stop working until you resubscribe: unlimited consistency checks, unlimited Ask your vault questions, and whole-vault export.
• Your daily reading limit returns to the Free plan's 10 documents per day.

You can resubscribe at any time and everything returns, because nothing was removed in the first place.

Refunds

We do not offer partial refunds for unused time in a billing period — when you cancel, you keep the access you paid for through the end of that period instead. If you were charged in error, or something on our side genuinely prevented you from using Pro, email us and we'll make it right. Nothing here removes refund rights you may have under the consumer law where you live.

Price and plan changes

We may change prices or what each plan includes. If we do, we'll give you notice by email before the change affects you, and it will never apply retroactively to a period you've already paid for. If you don't want to continue at a new price, you can cancel before it takes effect.

You can stop using LoreVault at any time. You can cancel Pro from the billing page, delete an individual vault from Settings, and request full account deletion at the contact below.

We may suspend or terminate an account for these reasons, and we'll aim to be specific about which one applies:

• A violation of the Acceptable use section above.
• Activity that threatens the security, integrity, or availability of the service for other people.
• Illegal activity, or use of the service to harm someone.
• Repeated attempts to circumvent plan limits or quotas after we've asked you to stop.
• A legal requirement, court order, or demand from a provider we depend on.
• Non-payment — which moves you to the Free plan rather than terminating your account.

Notice.Except where the situation requires immediate action — active abuse, a security threat, illegal content, or a legal obligation — we will email you before suspending or terminating an account, explain what the problem is, and give you a reasonable chance to fix it or to export your work. Where we have to act immediately, we'll tell you afterwards.

Your right to export first.Except where immediate action is required or a law forbids it, we will not delete your content without giving you an opportunity to get a copy. If your account is being terminated and you need your work, ask us and we will provide an export of your data — this applies whether or not you're on a plan that includes the in-app export feature.

What happens to your data. After termination, your data is handled the same way as a voluntary account deletion: removed from our active systems, subject to the timelines in the Privacy Policy. Terminating an account does not entitle us to keep or use your content — our licence ends with the deletion.

LoreVault is provided "as is" and "as available." We don't promise any particular uptime, and we don't offer a service level agreement.

• We may perform maintenance that makes the service briefly unavailable. Where an interruption is planned and significant, we'll try to give notice.
• We may add, change, or remove features as the product develops. If we remove something you rely on, we'll try to give notice and, where it's practical, a way to get your data out of it first.
• Reading a document depends on services outside our control (see below). Outages there can slow or interrupt reading even when LoreVault itself is up.
• Document reading is AI-assisted and imperfect. It can miss something or describe it inaccurately — check anything that matters to your work rather than treating a card as authoritative.

LoreVault is built on a small number of third-party services. Their availability, performance, and terms directly affect the service, and an outage at any of them can degrade or interrupt LoreVault even when nothing is wrong on our side:

• Supabase — database and authentication. An outage can prevent sign-in and make your vault unreachable.
• Vercel — hosting. An outage can take the whole site down.
• Anthropic — reads your documents to organize them. An outage means documents can't be read, and Ask your vault and consistency scanning stop working.
• Stripe — payments. An outage can prevent subscribing or managing billing.
• Resend — account emails. An outage can delay confirmation and password-reset emails.

The Privacy Policysets out exactly what data each one receives and why. We are not liable for these providers' own failures, though we remain responsible for choosing them and for how we use them.

To the fullest extent the law allows, LoreVault is provided without warranties of any kind, whether express, implied, or statutory. We specifically disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The service will be uninterrupted, timely, secure, or error-free.
• Document reading will identify everything in a document, or describe it without error.
• Answers from Ask your vault will be complete, or that contradiction detection will find every inconsistency in your world.
• Defects will be corrected, or that the service will meet your particular requirements.

Some jurisdictions don't allow the exclusion of certain warranties. Where that's the case, the exclusions above apply only to the extent permitted, and nothing here limits rights you have under non-waivable consumer law.

To the fullest extent the law allows, LoreVault and its operator are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost goodwill, or lost or corrupted data or creative work — even if we were told such damages were possible.

Our total liability for all claims relating to the service is limited to the greater of (a) the total amount you paid us in the twelve months before the event giving rise to the claim, or (b) twenty US dollars. For a Free-plan user, that means twenty dollars. This is a deliberate trade-off: LoreVault costs $12 a month, and that price cannot support open-ended liability for the value of a creative work.

This is exactly why the backup guidance above matters. If losing your manuscript would be catastrophic, please keep an independent copy — our liability for lost work is capped, and no cap can replace your novel.

Nothing in this section excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence. Some jurisdictions don't allow some of these limitations; where that's so, they apply only as far as permitted.

You agree to indemnify and hold harmless LoreVault and its operator from claims, damages, losses, and reasonable legal costs arising out of:

• Content you upload or write that infringes someone else's copyright or other rights.
• Your breach of these terms, including the Acceptable use section.
• Your use of the service in violation of any law.

This does not apply to claims caused by our own breach of these terms or our own unlawful conduct. We'll notify you of any claim we expect you to cover, and you may participate in its defence; we won't settle a claim that imposes obligations on you without your consent.

Talk to us first. If something goes wrong, email hello@lorevault.tech with the details before starting formal proceedings. LoreVault is run by one person, and most problems are faster to fix directly than through a legal process. We ask both sides to try in good faith to resolve a dispute informally for 30 days from written notice.

Governing law. These terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-laws rules.

Where disputes are heard.If informal resolution doesn't work, disputes will be brought in the state or federal courts located in California, and both sides consent to the personal jurisdiction of those courts. Either of us may still bring a qualifying claim in small claims court instead.

If you are a consumer resident in the EU, UK, or another jurisdiction whose law guarantees you the right to bring proceedings in your local courts or under your local law, nothing here takes that right away.

Claims must be brought within one year of when you first knew, or reasonably should have known, of the facts giving rise to them, except where law requires a longer period.

• Severability. If any provision of these terms is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest of the terms stay in force.
• Entire agreement. These terms and the Privacy Policy are the whole agreement between you and LoreVault about the service, and replace any earlier understanding on the same subject. Nothing said in marketing copy, an email, or a support conversation changes them.
• Assignment. You may not transfer your rights under these terms without our written consent. We may transfer ours in connection with a merger, acquisition, or sale of the business — if that happens, we'll tell you by email, your content stays yours, and the Privacy Policy's commitments continue to apply to it.
• No waiver. If we don't enforce a provision immediately, we haven't given up the right to enforce it later.
• No partnership. These terms don't create a partnership, employment, agency, or joint-venture relationship between us.
• Force majeure. Neither side is liable for a failure to perform caused by something genuinely outside its reasonable control, such as a natural disaster, war, or a large-scale infrastructure or network failure.
• Survival. The sections on your content ownership, warranty disclaimer, limitation of liability, indemnification, and disputes survive the end of your account.

We may update these terms as the product develops. When we do, we'll change the "Last updated" date at the top of this page.

For material changes — anything that meaningfully reduces your rights, changes pricing, or expands what we may do with your content — we'll email you at your account address at least 14 days before the change takes effect, so you have time to read it and decide. Minor changes such as clarified wording or a corrected typo take effect when posted.

Continuing to use LoreVault after a change takes effect means you accept the updated terms. If you don't accept them, you can stop using the service, cancel Pro, and request deletion of your data before the change takes effect.

Questions about these terms, or anything in them you'd like explained: hello@lorevault.tech. A real person reads every message.